Contact Us
Convenient and thorough responses, from professionals who care
The University at Buffalo Financial Aid customer service team is dedicated to providing outstanding service and assistance to students and their families. We look forward to working with you.
Phone and Contact Us Form
Give us a call! Every student’s financial aid situation is different. Your financial aid involves detailed information specific to you. To best assist you, we recommend calling us to speak to an advisor. While we are happy to work with you through our contact us form, a phone call is the quickest and most efficient way to get the information you need.
Phone: 716-645-8232
Online: Contact Us form
Please do not send documents with personally identifiable information (PII) through email. Documents containing PII can be submitted using our secure upload center. Email and online forms should never be used for urgent concerns or in an emergency.
Required fields are marked with an asterisk (*).
Visit the 1Capen website for available in-person services and daily hours.
For billing and health insurance questions, please contact the following offices:
- Billing/Payments: Contact Student Accounts via the Student Accounts contact form.
- Student Health Insurance: Contact Health Insurance via the Student Health Insurance contact form.
Information is subject to change without notice due to changes in federal, state and/or institutional rules and regulations. Students must complete a FAFSA every year. Students must be making satisfactory academic progress to continue to receive financial aid.