Financial Aid Advising
Convenient and thorough responses, from professionals who care
The University at Buffalo Financial Aid customer service team is dedicated to providing outstanding service and assistance to students and their families. We look forward to working with you.
Phone and Contact Us Form
Give us a call! Every student’s financial aid situation is different. Your financial aid involves detailed information specific to you. To best assist you, we recommend calling us to speak to as advisor. While we are happy to work with you through our contact us form, a phone call is the quickest and most efficient way to get the information you need.
Phone: 716-645-8232
Online: Contact Us form
Please do not send documents with personally identifiable information (PII) through email. Documents containing PII can be submitted using our secure upload center.
In-Person and Virtual Appointments
UB is offering a full range of advising services during the COVID-19 pandemic. Schedule an appointment online through Navigate with a Financial Aid Advisor.
Visit the 1Capen website for available services and daily hours.
New and transfer undergraduate students who are considering enrolling in the Fall 2022 semester can schedule a virtual advisement session.
Our Staff
Name | Title |
Erin Diaz | Financial Aid Advisor |
Christina Horner | Assistant Director |
Jody Lang | Financial Aid Advisor/Capen Manager |
Derrick Martin | Financial Aid Advisor |
Brent McEnroe | Senior Financial Aid Advisor |
Kathryn Piscitello | Financial Aid Advisor |
Andrea Reitz | Financial Aid Advisor/Evans Manager |
Jennnifer Rice | Financial Aid Advisor |
Pamela Ruday | Senior Financial Aid Advisor |
Kate Starr-Hauser | Financial Aid Advisor |
Jason Tranquilli | Financial Aid Advisor |
Alicia Witzl | Financial Aid Advisor |
Giselle Zabranskey | Financial Aid Advisor |
Colleen Fiedler | Financial Aid Assistant/VA School Certifying Official |
Marissa Rodriguez | Financial Aid Assistant/VA School Certifying Official |
Kim Sholly | Financial Aid Assistant/VA School Certifying Official |
Information is subject to change without notice due to changes in federal, state and/or institutional rules and regulations. Students must complete a FAFSA every year. Students must be making satisfactory academic progress to continue to receive financial aid.