Mailing Address

Buffalo, NY 14261-0051

Phone Hours

M–Th: 8:30 a.m.–4:30 p.m.
F: 10 a.m.–4:30 p.m.

North Campus

M–Th: 8:30 a.m.–5 p.m.
F: 10 a.m.–5 p.m.

Office Hours

M–F: 8:30 a.m.–4:30 p.m.

South Campus

1 Diefendorf
M, W, Th: 8:30 a.m.–5 p.m.
Tu: 10 a.m.–5 p.m.
F: 10:30 a.m.–5 p.m.

The Financial Aid Office is here to help you throughout the academic year. Advisors are available via phone by calling 716-645-8232 or through our Contact Us form. Please call or email us if you have any questions about your applications or eligibility for financial aid.

Our office will continue to process all documents and we will contact you via your UB email address if additional information is needed.

Advising pointing at a computer with a student
Home > Financial Aid Advising

Financial Aid Advising

Convenient and thorough responses, from professionals who care
The University at Buffalo Financial Aid customer service team is dedicated to providing outstanding service and assistance to students and their families. We look forward to working with you.

Phone and Contact Us Form
Give us a call! Every student’s financial aid situation is different. Your financial aid involves detailed information specific to you. To best assist you, we recommend calling us to speak to as advisor. While we are happy to work with you through our contact us form, a phone call is the quickest and most efficient way to get the information you need.

Phone: 716-645-8232
Online: Contact Us form

Please do not send documents with personally identifiable information (PII) through email. Documents containing PII can be submitted using our secure upload center.

In-Person and Virtual Appointments

UB is offering a full range of advising services during the COVID-19 pandemic. Schedule an appointment online through Navigate with a Financial Aid Advisor.

Proof of Daily Health Check is required for in-person services.  Reservations are required during peak service periods. Visit the 1Capen website for available services and reservation updates.

New and transfer undergraduate students who are considering enrolling in the Spring 2022 semester can schedule a virtual advisement session.

Our Staff

Name Title
Erin Diaz Financial Aid Advisor
Christina Horner Assistant Director
Florence Howard Financial Aid Advisor
Jody Lang Financial Aid Advisor/Capen Manager
Derrick Martin Financial Aid Advisor
Brent McEnroe Senior Financial Aid Advisor
Kathryn Piscitello Financial Aid Advisor
Andrea Reitz Financial Aid Advisor/Evans Manager
Jennnifer Rice Financial Aid Advisor
Pamela Ruday Senior Financial Aid Advisor
Kate Starr-Hauser Financial Aid Advisor
Jason Tranquilli Financial Aid Advisor
Alicia Witzl Financial Aid Advisor
Giselle Zabranskey Financial Aid Advisor
Colleen Fiedler Financial Aid Assistant/VA School Certifying Official
Patty Mietus  Financial Aid Assistant/VA School Certifying Official
Marissa Rodriguez  Financial Aid Assistant/VA School Certifying Official
Kim Sholly  Financial Aid Assistant/VA School Certifying Official

Information is subject to change without notice due to changes in federal, state and/or institutional rules and regulations. Students must complete a FAFSA every year. Students must be making satisfactory academic progress to continue to receive financial aid.