Mailing Address

Buffalo, NY 14261-0051

Phone Hours

M–Th: 8:30 a.m.–4:30 p.m.
F: 10 a.m.–4:30 p.m.

North Campus

M–Th: 8:30 a.m.–5 p.m.
F: 10 a.m.–5 p.m.

Office Hours

M–F: 8:30 a.m.–4:30 p.m.

South Campus

1 Diefendorf
M, W, Th: 8:30 a.m.–5 p.m.
Tu: 10 a.m.–5 p.m.
F: 10:30 a.m.–5 p.m.

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Financial Aid Advising

Convenient and thorough responses, from professionals who care
The University at Buffalo Financial Aid customer service team is dedicated to providing outstanding service and assistance to students and their families. We look forward to working with you.

Phone and Contact Us Form
Give us a call! Every student’s financial aid situation is different. Your financial aid involves detailed information specific to you. To best assist you, we recommend calling us to speak to as advisor. While we are happy to work with you through our contact us form, a phone call is the quickest and most efficient way to get the information you need.

Phone: 716-645-8232
Online: Contact Us form

Please do not send documents with personally identifiable information (PII) through email. Documents containing PII can be submitted using our secure upload center.

Visit the 1Capen website for available services and daily hours.

New and transfer undergraduate students who are considering enrolling in the upcoming semester can speak with a Financial Aid Advisor by calling 716-645-8232 Monday-Thursday 8:30am-4:30pm, and Fridays 10:30am-4:30pm.

Our Staff

Name Title
Andrea Reitz Assistant Director
Derrick Martin Financial Aid Manager
Pamela Ruday Senior Financial Aid Advisor
Konn Brigman Financial Aid Advisor/VA School Certifying Official
Kim Sholly Financial Aid Advisor/VA School Certifying Official
Jessica Helmbrecht Financial Aid Advisor
Marloe Jordan Financial Aid Advisor
Laura Ptak Financial Aid Advisor
Jennifer Rice Financial Aid Advisor
Christian Torres Financial Aid Advisor
Staniquea Brown Financial Aid Advisor
Kidane Haile Financial Aid Advisor
Tom Thompson Financial Aid Advisor
Susan Kottke Financial Aid Advisor
Catelyne Bello Financial Aid Assistant

Information is subject to change without notice due to changes in federal, state and/or institutional rules and regulations. Students must complete a FAFSA every year. Students must be making satisfactory academic progress to continue to receive financial aid.