Mailing Address

Buffalo, NY 14261-0051

Phone Hours

M–Th: 8:30 a.m.–4:30 p.m.
F: 10 a.m.–4:30 p.m.

North Campus

M–Th: 8:30 a.m.–5 p.m.
F: 10 a.m.–5 p.m.

Office Hours

M–F: 8:30 a.m.–4:30 p.m.

South Campus

1 Diefendorf
M, W, Th: 8:30 a.m.–5 p.m.
Tu: 10 a.m.–5 p.m.
F: 10:30 a.m.–5 p.m.

The Financial Aid Office is here to help you throughout the academic year. Advisors are available via phone by calling 716-645-8232 or through our Contact Us form. Please call or email us if you have any questions about your applications or eligibility for financial aid.

Our office will continue to process all documents and we will contact you via your UB email address if additional information is needed.

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Financial Aid Advising

Watch now: Financial Aid Services and Support.

Convenient and thorough responses, from professionals who care
The University at Buffalo Financial Aid customer service team is dedicated to providing outstanding service and assistance to students and their families. We look forward to working with you.

The Financial Aid Office will be closed Wednesday, October 12th, from 8:30am-11:30am for Professional Development. Our Advising team will be available for walk-ins at 1Capen and phone services at 11:30am this date.

Phone and Contact Us Form
Give us a call! Every student’s financial aid situation is different. Your financial aid involves detailed information specific to you. To best assist you, we recommend calling us to speak to as advisor. While we are happy to work with you through our contact us form, a phone call is the quickest and most efficient way to get the information you need.

Phone: 716-645-8232
Online: Contact Us form

Please do not send documents with personally identifiable information (PII) through email. Documents containing PII can be submitted using our secure upload center.

In-Person and Virtual Appointments

Appointment availability for continuing students to meet with a Financial Aid Advisor are currently unavailable until Spring 2023. Please call our office or stop into 1Capen to speak with an Advisor.

Visit the 1Capen website for available services and daily hours.

New and transfer undergraduate students who are considering enrolling in the Spring 2023 semester can schedule a virtual advisement session.

Our Staff

Name Title
Andrea Reitz Interim Assistant Director
Pamela Ruday Senior Financial Aid Advisor
Brent McEnroe Senior Financial Aid Advisor
Derrick Martin Financial Aid Advisor
Jennifer Rice Financial Aid Advisor
Kate Starr-Hauser Financial Aid Advisor
Alicia Witzl Financial Aid Advisor
Konn Brigman Financial Aid Advisor
Marloe Jordan Financial Aid Advisor
Colleen Fiedler Financial Aid Advisor/VA School Certifying Official
Marissa Rodriguez  Financial Aid Assistant/VA School Certifying Official
Kim Sholly  Financial Aid Assistant/VA School Certifying Official
Mariah George Financial Aid Assistant
Suanee Minott Financial Aid Assistant
Staniquea Brown Financial Aid Assistant


Information is subject to change without notice due to changes in federal, state and/or institutional rules and regulations. Students must complete a FAFSA every year. Students must be making satisfactory academic progress to continue to receive financial aid.