Mailing Address

Buffalo, NY 14261-0051

Phone Hours

M–Th: 8:30 a.m.–4:30 p.m.
F: 10 a.m.–4:30 p.m.

North Campus

M–Th: 8:30 a.m.–5 p.m.
F: 10 a.m.–5 p.m.

Office Hours

M–F: 8:30 a.m.–4:30 p.m.

South Campus

1 Diefendorf
M, W, Th: 8:30 a.m.–5 p.m.
Tu: 10 a.m.–5 p.m.
F: 10:30 a.m.–5 p.m.

The Financial Aid Office is here to help you throughout the academic year. Advisors are available via phone by calling 716-645-8232 or through our Contact Us form. Please call or email us if you have any questions about your applications or eligibility for financial aid.

Our office will continue to process all documents and we will contact you via your UB email address if additional information is needed.

Students walking on North Campus near Greiner Hall.
Home > Financial Aid Advising > Contact Us

Contact Us

Visit the 1Capen website for available services and daily hours.

Submit your documents electronically through our upload center.

For billing and health insurance questions, please contact the following offices:

Do Not Use Email or This Form for Urgent Situations or Confidential Information

Email and online forms should never be used for urgent concerns or in an emergency.

Please allow 1-2 business days (open, operational days) for a response. For more immediate attention, please contact us via phone at 716-645-8232 during our open, operational days and times.

Required fields are marked with as asterisk (*).

Online Form – Contact Financial Aid

Information is subject to change without notice due to changes in federal, state and/or institutional rules and regulations. Students must complete a FAFSA every year. Students must be making satisfactory academic progress to continue to receive financial aid.