Visit the 1Capen website for available services and daily hours.
Submit your documents electronically through our upload center.
For billing and health insurance questions, please contact the following offices:
- Billing/Payments: Contact Student Accounts by phone at 716-645-1800 or complete the Student Accounts contact form.
- Student Health Insurance: Contact Health Insurance by phone at 716-645-3036 or complete the Student Health Insurance contact form.
Do Not Use Email or This Form for Urgent Situations or Confidential Information
Email and online forms should never be used for urgent concerns or in an emergency.
Please allow 1-2 business days (open, operational days) for a response. For more immediate attention, please contact us via phone at 716-645-8232 during our open, operational days and times.
Required fields are marked with as asterisk (*).
Online Form – Contact Financial Aid
Information is subject to change without notice due to changes in federal, state and/or institutional rules and regulations. Students must complete a FAFSA every year. Students must be making satisfactory academic progress to continue to receive financial aid.