Mailing Address

115 A Porter Quad
Buffalo, NY 14261-0051

Phone Hours

M–Th: 8:30 a.m.–4:30 p.m.
F: 10 a.m.–4:30 p.m.

North Campus

115 A Porter Quad
M–Th: 8:30 a.m.–5 p.m.
F: 10 a.m.–5 p.m.

Office Hours

M–F: 8:30 a.m.–4:30 p.m.

South Campus

1 Diefendorf
M, W, Th: 8:30 a.m.–5 p.m.
Tu: 10 a.m.–5 p.m.
F: 10:30 a.m.–5 p.m.

The Financial Aid Office is here to help you throughout the academic year. At this time, our walk-in centers located in 1Capen and 1Diefendorf and our Downtown Campus are closed. Advisors are available via phone by calling 716-645-8232 or via email at Please call or email us if you have any questions about your applications or eligibility for financial aid.

Our office will continue to process all documents and we will contact you via your UB email address if additional information is needed.

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Financial Aid Advising

Convenient and thorough responses, from professionals who care
The University at Buffalo Financial Aid customer service team is dedicated to providing outstanding service and assistance to students and their families. Our customer service team is available to assist you by phone, email or in-person during published business hours. We look forward to working with you.

Phone and Email
For general questions or concerns regarding your financial aid or the financial aid process, you can contact us via phone or email.

To protect your privacy and to expedite your inquiry, we recommend that you call our office to speak with a financial aid customer service representative or meet with an advisor in person at 1Capen or 1Diefendorf.

During high volume periods, such as the beginning of each term, it may take up to 10 business days for a response to email inquiries.

Phone: 716-645-8232

Walk-In Appointments
We offer walk-in appointments for quick questions and general advisement.  Students coming in for a walk-in visit will be able to meet with the first advisor available. During high volume periods like the beginning of each term, students are typically seen within 30 minutes of arrival.

South Campus                                                            North Campus
114 Diefendorf                                                             1Capen

Student Athletes
Student athletes are provided a direct contact who specializes in NCAA regulations and to assist with all financial aid questions. Submit inquiries to:

Christina Evenson
Financial Aid Coordinator/Assistant Director of Compliance
166 C Alumni Arena

Information is subject to change without notice due to changes in federal, state and/or institutional rules and regulations. Students must complete a FAFSA every year. Students must be making satisfactory academic progress to continue to receive financial aid.