Financial Aid Advising
Convenient and thorough responses, from professionals who care
The University at Buffalo Financial Aid customer service team is dedicated to providing outstanding service and assistance to students and their families. Our customer service team is available to assist you by phone, email or in-person during published business hours. We look forward to working with you.
Phone and Email
For general questions or concerns regarding your financial aid or the financial aid process, you can contact us via phone or email.
To protect your privacy and to expedite your inquiry, we recommend that you call our office to speak with a financial aid customer service representative or meet with an advisor in person at 1Capen or 1Diefendorf.
During high volume periods, such as the beginning of each term, it may take up to 10 business days for a response to email inquiries.
We offer walk-in appointments for quick questions and general advisement. Students coming in for a walk-in visit will be able to meet with the first advisor available. During high volume periods like the beginning of each term, students are typically seen within 30 minutes of arrival.
South Campus North Campus
114 Diefendorf 1Capen
Student athletes are provided a direct contact who specializes in NCAA regulations and to assist with all financial aid questions. Submit inquiries to:
Financial Aid Coordinator/Assistant Director of Compliance
166 C Alumni Arena
Information is subject to change without notice due to changes in federal, state and/or institutional rules and regulations. Students must complete a FAFSA every year. Students must be making satisfactory academic progress to continue to receive financial aid.