Mailing Address

Buffalo, NY 14261-0051

Phone Hours

M–Th: 8:30 a.m.–4:30 p.m.
F: 10 a.m.–4:30 p.m.

North Campus

M–Th: 8:30 a.m.–5 p.m.
F: 10 a.m.–5 p.m.

Office Hours

M–F: 8:30 a.m.–4:30 p.m.

South Campus

1 Diefendorf
M, W, Th: 8:30 a.m.–5 p.m.
Tu: 10 a.m.–5 p.m.
F: 10:30 a.m.–5 p.m.

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Home > Financial Aid Advising

Financial Aid Advising

Watch now: Financial Aid Services and Support.

Convenient and thorough responses, from professionals who care
The University at Buffalo Financial Aid customer service team is dedicated to providing outstanding service and assistance to students and their families. We look forward to working with you.

Phone and Contact Us Form
Give us a call! Every student’s financial aid situation is different. Your financial aid involves detailed information specific to you. To best assist you, we recommend calling us to speak to as advisor. While we are happy to work with you through our contact us form, a phone call is the quickest and most efficient way to get the information you need.

Phone: 716-645-8232
Online: Contact Us form

Please do not send documents with personally identifiable information (PII) through email. Documents containing PII can be submitted using our secure upload center.

Visit the 1Capen website for available services and daily hours.

New and transfer undergraduate students who are considering enrolling in the Fall 2023 semester can schedule a virtual advisement session.

Our Staff

Name Title
Andrea Reitz Interim Assistant Director
Brent McEnroe Senior Financial Aid Advisor
Pamela Ruday Senior Financial Aid Advisor
Konn Brigman Financial Aid Advisor/VA School Certifying Official
Colleen Fiedler Financial Aid Advisor/VA School Certifying Official
Kim Sholly Financial Aid Advisor/VA School Certifying Official
Marloe Jordan Financial Aid Advisor
Derrick Martin Financial Aid Advisor
Lindsay Martin Financial Aid Advisor
Laura Ptak Financial Aid Advisor
Jennifer Rice Financial Aid Advisor
Alicia Witzl Financial Aid Advisor
Staniquea Brown Financial Aid Assistant
Kidane Haile Financial Aid Assistant
Tom Thompson Financial Aid Assistant


Watch now: Financial Aid Services and Support.

Information is subject to change without notice due to changes in federal, state and/or institutional rules and regulations. Students must complete a FAFSA every year. Students must be making satisfactory academic progress to continue to receive financial aid.