Financial Aid Advising
Convenient and thorough responses, from professionals who care
The University at Buffalo Financial Aid customer service team is dedicated to providing outstanding service and assistance to students and their families. Our customer service team is available to assist you by phone, email or in-person during published business hours. We look forward to working with you.
Phone and Email
For general questions or concerns regarding your financial aid or the financial aid process, you can contact us via phone or email.
Call 716-645-8232 for immediate attention
Email UBFA@buffalo.edu and expect a reply within 24 hours
We offer walk-in appointments for quick questions and general advisement Monday – Friday, 10 a.m. to 4 p.m. No appointment is required. Students coming in for a walk-in visit will be able to meet with the first advisor available.
South Campus North Campus
114 Diefendorf 232 Capen Hall
To meet with a specific advisor or to discuss sensitive or ongoing circumstances, scheduled appointments may be made for both in-person and phone conversations. Appointments must be booked in advance by calling 716-645-8232.
Student athletes are provided a direct contact who specializes in NCAA regulations and to assist with all financial aid questions. Submit inquiries to:
Financial Aid Coordinator/Assistant Director of Compliance
166 C Alumni Arena
Information is subject to change without notice due to changes in federal, state and/or institutional rules and regulations. Students must complete a FAFSA every year. Students must be making satisfactory academic progress to continue to receive financial aid.