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Phone: 716-645-8232
Fax: 716-645-7760


Mailing Address

  • 232 Capen Hall, Buffalo, NY 14260

Phone Hours

  • M - Th: 9 am - 4 pm
  • F: 10:30 am - 4 pm

Office Hours

  • North Campus
    Porter Quad, Building 2
    • M - Th: 8:30 am - 5 pm
    • F: 10:30 am - 5 pm

    Student Response Center (SRC)
    232 Capen Hall
    • M - F: 8:30 am - 4:30 pm

  • South Campus
    104 Harriman Hall
    • M, W, Th: 8:30 am - 5 pm
    • Tu: 10 am - 5 pm
    • F: 11 am - 5 pm

Information for Parents and Families

Welcome to UB! Our staff is here to help you and your student understand and complete the financial aid process as seamlessly as possible. Affording a college education may seem overwhelming, but just learning the basics about financial aid and the UB process will help you realize how easy it can be.

Welcome parents and families of new students for the 2015-2016 academic year.

View the orientation presentation (PDF) for important information.

Family Educational Rights and Privacy Act (FERPA)

Your student has certain rights regarding their education records when beginning attendance at a post-secondary institution, or upon reaching the age of 18. Family Educational Rights and Privacy Act (FERPA) transfers the rights to the student. Limitations are placed on student record information that may be released to third parties (which includes parents, guardians and or caregivers) without the student’s written permission unless it is considered “directory information.”

Directory information includes a student’s name, address, telephone number, date and place of birth, honors and awards, and dates of attendance.

Students have the option of allowing the Offices of Financial Aid, Registrar, Student Accounts, Student Advising Services and Student Response Center to discuss specific academic and/or financial information with one or more identified individuals. Students must complete and submit the FERPA Information Disclosure Consent form to one of the above referenced offices to allow for the disclosure of their personal information. The student may revoke this access at any time by submitting a new form.


Faculty and staff are required to protect the privacy of student information. Faculty and staff may not discuss any information about a student with a parent or a spouse without written permission from the student. If a student has requested that their information not be listed, then faculty and staff may not acknowledge that the student attends UB. It is important to verify that communication with the student remain protected and thus using the email and home address of the student, as noted on MyUB, is preferred for communication.


Financial Aid Process

The financial aid process is completed on an annual basis, which begins with the filing of the Federal Free Application for Federal Student Aid (FAFSA) and Tuition Assistance Program (TAP) application (if you are a New York State resident). Our priority filing date is March 1 every year; however, you can file the FAFSA as early as January 1 each for the upcoming year. Please use estimated tax information in order to meet the March 1 priority deadline, if necessary. You MUST go back into the FASFA online and update all tax information after you file your returns.

Private Scholarships

Private scholarship applications are available on an ongoing basis throughout your student’s college career. Many students only apply for them leading up to the first year in college; however, it is worth the time and effort to do so on an annual basis. Please encourage your student to search for scholarships from the following sources:


UB establishes deadlines for many reasons. Now that your student may be on their own for the first time, make sure they take ownership of what needs to be done, which includes keeping you informed, when applicable. UB student deadlines are updated regularly.

Special Circumstances/Appeal

There are times when your family may experience special circumstances, such as loss of employment, separation or divorce, etc., that significantly reduces family income. This may warrant a special review of the student’s financial aid package. Contact your student’s financial aid advisor for more information.

Paying the College Bill

Financial aid award letters are calculated for an entire academic year; however, student bills are generated by semester. Approved financial aid for the semester should appear as a credit on the bill. If it does not, please have your student follow up with Student Accounts.

After all financial aid has credited to the account; there are still other options for assistance with any bill balance:

Help your student choose meal plans wisely and know the differences between “Meal Plans,” “Campus Cash” and “Dining Dollars.”

Financial Literacy

The University at Buffalo participates in the SUNY Smart Track Financial Literacy Program. The program is designed to help students and families understand college costs and develop a financial plan for the future. Online courses and mini-modules are available to teach students personal finance basics.

Get Involved

Stay informed by checking UB's Parent website often. Enroll to receive the Parent e-BULLetin and newsletter which will send important information right to your inbox!


Information is subject to change without notice due to changes in federal, state and/or institutional rules and regulations. Students must complete a FAFSA every year. Students must be making satisfactory academic progress to continue to receive financial aid.

Last updated: November 12, 2015 3:24 pm EST